#167056: "Game hangs on different actions"
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| # | Status | Votes | Game | Type | Title | Last update |
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Descripció detallada
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• Si us plau, copia i enganxa el missatge d'error que veus a la pantalla, si és que n'hi ha algun.
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• Si us plau, què volies fer, què vas fer i que va succeir
• Quin és el meu navegador?
Google Chrome v135
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• Si us plau, copieu/enganxeu el text mostrat en anglès en comptes del teu idioma. Si tens una captura de pantalla d'aquest error (bona pràctica), pots utilitzar un servei d'allotjament d'imatges de la teva elecció (per exemple, snipboard.io) per penjar-la i copiar/enganxar l'enllaç aquí. És aquest text disponible al sistema de traducció? Si és així, ha sigut traduït fa més de 24 hores?
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Quin és el meu navegador?
Google Chrome v135
-
• Si us plau, expliqueu el vostre suggeriment de manera precisa i concisa, per que sigui el més fàcil d'entendre possible.
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Quin és el meu navegador?
Google Chrome v135
-
• Què es mostrava a la pantalla quan estaves bloquejat (pantalla en blanc? Part de la interfície del joc? Missatge d'error?)
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Quin és el meu navegador?
Google Chrome v135
-
• Quina part de les regles no s'han respectat per l'adaptació de BGA
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• És visible la violació de les normes durant la repetició de la partida? Si es així, en quin número de moviment?
• Quin és el meu navegador?
Google Chrome v135
-
• Quina va ser l'acció del joc que volies fer?
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• Què intentes fer per dur a terme aquesta acció del joc?
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• Què va passar quan ho vas intentar fer (missatge d'error, missatge de la barra d'estat de la partida, ...)?
• Quin és el meu navegador?
Google Chrome v135
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• A quina fase del joc va passar l'error (quina era la ordre en curs)?
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move -
• Què va passar quan vas intentar dur a terme l'acció del joc (missatge d'error, missatge de la barra d'estat del joc, ...)?
• Quin és el meu navegador?
Google Chrome v135
-
• Si us plau, descriviu el problema de visualització. Si tens una captura de pantalla d'aquest error (bona pràctica), pots utilitzar un servei d'allotjament d'imatges de la teva elecció (per exemple, snipboard.io) per penjar-la i copiar/enganxar l'enllaç aquí.
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Quin és el meu navegador?
Google Chrome v135
-
• Si us plau, copieu/enganxeu el text mostrat en anglès en comptes del teu idioma. Si tens una captura de pantalla d'aquest error (bona pràctica), pots utilitzar un servei d'allotjament d'imatges de la teva elecció (per exemple, snipboard.io) per penjar-la i copiar/enganxar l'enllaç aquí. És aquest text disponible al sistema de traducció? Si és així, ha sigut traduït fa més de 24 hores?
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Quin és el meu navegador?
Google Chrome v135
-
• Si us plau, expliqueu el vostre suggeriment de manera precisa i concisa, per que sigui el més fàcil d'entendre possible.
Recently, starting from the 22nd or 23rd of April, my friend and I noticed that in different games (Flowers, in this example, but we faced this issue in different games) any action might freeze for dozens of seconds.
Initially, we thought that maybe this issue is connected with the BGA stability itself and gave a few days for it to be resolved. Nonetheless, the issue is still there.
We require to refresh the page in order to:
-to be redirected to the newly created board after game start
-to update the board situation after any move • Quin és el meu navegador?
Google Chrome v135
Historial de denúncies
1) Start of the game triggers 3 seconds readiness time but after that game does not start, page is not redirected to the newly created board.
2) After F5, I am redirected to the board, but upon moving any tile, I am stuck with the message 'Move recorded, waiting for update'.
3) In the Network tab of developer tools of the browser, I can see that the communication is based on the websockets. When I am facing this issue, usually the communication looks like this:
-successful push (for instance, at 14:33:22)
-multiple attempts to establish a new websocket connection failed with a message 'Few websockets with 'WebSocket is closed before the connection is established.''
-Finally reconnected, the turn is successfully finished (for instance, at 14:34:28)
If required, HAR file can be provided to your dev team for analysis.
As you can see, it takes more than a minute to complete the turn, which ruins the overall experience. F5 helps to refresh the feed, yet I would expect that the board situation has to be updated automatically without any manual actions.
Note that this issue is intermittent - sometime it start working almost without any network glitches, but the majority of the time in the last few days such problems are regular.
The same story is for my friend who is based in a different city who started to face the same issue recently.
Note that we are both now in Russia.
As a WA, I use a VPN to connect via Armenia, and there the situation is much better, the issue reappears rarely.
Afegeix quelcom a aquest report
- Un altre ID de partida / ID de moviment
- Prémer F5 ha ajudat a arreglar el problema?
- El problema apareix diversos cops? Cada cop? a l'atzar?
- Si tens una captura de pantalla d'aquest error (bona pràctica), pots utilitzar un servei d'allotjament d'imatges de la teva elecció (per exemple, snipboard.io) per penjar-la i copiar/enganxar l'enllaç aquí.
