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#12779: "Player game history "from date" field glitch on /gamestats renders application unusable."

fixed: L'error ha estat arreglat

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lloc web BGA

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Alguna cosa no ha funcionat correctament en fer servir el lloc web (no durant una partida)

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#	Status	Votes	Game	Type	Title	Last update

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Historial de denúncies

14 Jun 2019 06:46 • BulgarianHorde • L'error encara no ha estat reproduït pels desenvolupadors:

Things I've tried:
- Different devices
- different start dates
- inputting and end date first
- typing in the date(s)
everything resulted in the same effect. I have not been able to confirm that other parties have experienced this problem.

19 Jun 2019 15:10 • BulgarianHorde • L'error encara no ha estat reproduït pels desenvolupadors:

bug reproduced by DaMaster and Delferth
(thanks!)

19 Jun 2019 15:11 • Delferth • L'error encara no ha estat reproduït pels desenvolupadors:

Other parties do experience this.

8 Mar 2020 22:19 • Smugs • L'error encara no ha estat reproduït pels desenvolupadors:

This is still an issue

14 Apr 2020 20:53 • Sugs • L'error encara no ha estat reproduït pels desenvolupadors:

+1 Experienced on both desktop (Firefox) and mobile (Android), which actually crashes the app.

The bug status is still "Bug has not been reproduced by developers yet" — Have they attempted a repro? It seems to be just broken, I don't think it will be hard to reproduce.

Impact: Right now there's no other way to view non-recent history more than several entries at a time, other than clicking "More" and scrolling, click and scroll, click and scroll, endlessly.

14 Apr 2020 20:55 • Sugs • L'error encara no ha estat reproduït pels desenvolupadors:

+2 more users (cookiea and chaos05) who've confirmed the same

This would be great to get fixed, especially since we are interested in tracking our game scores for a particular game. Thanks!

14 Apr 2020 22:13 • Sugs • L'error encara no ha estat reproduït pels desenvolupadors:

I think you can consolidate these 2 later bug reports with this one:
boardgamearena.com/bug?id=13057
boardgamearena.com/bug?id=13608

More details.... This is probably at least 2 different bugs:
– Case 1: Entering a valid start date causes endless "Error while processing Database request" red error box overlays.
– Case 2: Entering a valid end date cause endless redirects (flickering). This is worse than endless reloads because it also floods the browser history, forcing the user to close the tab (navigating back doesn't work).

Additionally:
– Entering an invalid date does not cause a problem: the page resets the field and reloads (via a fresh URL).
– Only valid dates cause these issues, and it's the same whether typed or using the date picker.

– The 2 different outcomes suggest Case 1 is creating and executing a SQL/db query but that the query is bad (date format error maybe?) but that some other exception is derailing Case 2 either before or after the query.
– My off-the-wall guess would be before and while actually constructing the query (perhaps assuming start date exists and is valid?).

14 Apr 2020 22:49 • Sugs • L'error encara no ha estat reproduït pels desenvolupadors:

Debugging within Firefox, I see 2 GETs on every update to the search inputs. This pair of requests get repeated forever. For example on a start date change:
– boardgamearena.com/gamestats?player=85562224&opponent_id=0&start_date=1586329200&finished=0&refreshtemplate=1&dojo.preventCache=1586895615311
– boardgamearena.com/gamestats/gamestats/getGames.html?player=85562224&opponent_id=0&start_date=1586329200&finished=0&updateStats=1&dojo.preventCache=1586895617663

(The only change between requests is every URL gets a new dogo.preventCache value, presumably to force a fresh DB read.)

Same with end date (but with end_date URL param).

I was curious if the bug was related to not having both start and end date (which a user never is able to achieve because the page becomes unusable after setting either one), so I manually cold loaded a URL with both in it:
– boardgamearena.com/gamestats?player=85562224&opponent_id=0&start_date=1586329200&end_date=1586674800&finished=0

Same result as the Case 1 (start date) – endless DB errors.

Hope that helps!

P.S. BTW, I'd highly recommend some kind of quadratic backoff and/or even a hard abort after some number of consecutive errors... at least for some class of endpoint calls. I realize this is trickier in cases like this where the looping is actually a chain of reloads, but this does seem to be common pattern across your whole site (e.g. voice chat, move transmit retries, etc). This has to dramatically affect site stability however — even 1 unbroken loop slams your site with requests, but any blip in infrastructure multiplies then compounds it! Anyway sorry for the digression...

17 May 2020 20:52 • megamau • L'error encara no ha estat reproduït pels desenvolupadors:

Confirmed also by user megamau. Unusable in any way

24 Jul 2020 02:46 • KongKing123 • L'error encara no ha estat reproduït pels desenvolupadors:

I can confirm that this is still an issue on Firefox 78.0.2, this is what it looks like: i.postimg.cc/fbrzbK7X/Game-history-date-crash.png

22 Nov 2020 10:06 • v1p3r • L'error encara no ha estat reproduït pels desenvolupadors:

Using on firefox 82.0.3 (64-bit)
Mac OS 10.15.7 (19H15)

The issue is still persistent, tried different date ranges from 10 year to 1 year all of them have same issue

23 Nov 2020 10:28 • Een • L'error ha estat arreglat:

Thanks, this will be fixed with the next release.

23 Nov 2020 13:09 • KongKing123 • L'error ha estat arreglat:

Great! These duplicates can then also be closed:

* boardgamearena.com/bug?id=13057
* boardgamearena.com/bug?id=13608
* boardgamearena.com/bug?id=28457

23 Nov 2020 13:11 • KongKing123 • L'error ha estat arreglat:

Another duplicate: boardgamearena.com/bug?id=18618

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#12779: "Player game history "from date" field glitch on /gamestats renders application unusable."

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